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Providing 24 Hour Cover

Friars Moor Veterinary Clinic provides 24 hour emergency cover for our registered clients. This means we can provide immediate first aid and pain relief to deal promptly with emergencies at all times.

Out of Hours – 6pm until 8am Monday to Friday and Saturday 1pm until 8am Monday, Bank Holidays 12 noon until 8am (Excluding Christmas, Boxing Day and New Years Day where out of hours will be classed from 8am until 8am the following day).

We share our out of hours service with Longmead Veterinary Clinic, another independent practice in Shaftesbury.

We have a small animal vet on duty every day of the year (including public/bank holidays) – in an emergency please call Sturminster Newton surgery on 01258 472314. Out of normal surgery hours you will be automatically redirected to our dedicated on call nursing team who will be dealing with your call.

If you need an appointment, the nurse or the vet will arrange this. When the Friars Moor vet is on-call you will come to Sturminster Newton as usual. When the Longmead vet is on-call you will be asked to go to their surgery in Shaftesbury. Our emergency nursing team have 24 hour access to your pet’s clinical records so can transfer them (with your permission) to Longmead if their vet is on-call.

We at Friars Moor have our own in-house out of hours nursing team on duty 365 days a year so if your pet is already hospitalised at Sturminster they will remain with us and be cared for by our own nursing team. This ensures continuity of care as the treatment plan set up for them during the day can be followed without interruption. All patients will still be under the supervision of the vet on-call as well as the nurse. The vet will monitor all treatment plans and will attend the practice as necessary, in line with our current practice.

In a very few cases it may become necessary to transfer a patient between practices, but prior permission from the client would always be obtained.

Both Friars Moor and Longmead Vets are proud to remain independently owned and run with no corporate involvement. We are determined to keep out of hours care for your pets local and not send you to a centralised out of hours facility (run by a corporate organisation) which some practices now use.

By sharing on-call duties we hope to be able to keep independent local veterinary care just that – LOCAL and INDEPENDENT.

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Our Lifetime Care Club allows you to spread the cost of preventative healthcare over 12 months, receive selected free services and discounts on many other products.

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Join our Lifetime Care Club

Our Lifetime Care Club allows you to spread the cost of preventative healthcare over 12 months, receive selected free services and discounts on many other products.

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