Complaints procedure
At Friars Moor Veterinary Clinic we take complaints very seriously.
If you are dissatisfied with your experience with us then please email with your contact details, date of complaint and how you would like to see it resolved to [email protected] and one of our leadership team will respond within 7 working days.
How to make a data protection complaint to us
If you have concerns about how we have handled your personal data, you can submit a complaint directly to us using any of the following methods:
Email: [email protected]
Post: Manston Road, Sturminster Newton, Dorset, DT10 1BH
Telephone: 01258 472314
Post: Manston Road, Sturminster Newton, Dorset, DT10 1BH
Telephone: 01258 472314
This is not an exhaustive list. We will take appropriate steps to respond to data protection complaints that we receive through any other communication channels, including social media.
We are committed to ensuring our data protection complaints process is accessible. If you require any reasonable adjustments to enable you to make a complaint, please let us know when contacting us.
If you are not satisfied with our response, you have the right to raise your concern with the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.